Shipping policy

Thank you for shopping with Timazz. We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Time

Delivery times may vary depending on your location and the shipping carrier. Estimated delivery times are:

Standard Shipping: 7–15 business days
International Shipping: 10–20 business days

Please note that delivery times are estimates and may be affected by customs processing, shipping carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

If tracking is available for your order, you will receive a tracking number via email once your order has been shipped. This allows you to monitor the progress of your delivery.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Delays and Lost Packages

While we work with reliable shipping partners, Timazz is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If incorrect or incomplete information is provided, we may not be able to guarantee delivery.